AVEVA, a global powerhouse in industrial software, has teamed up with ServiceNow, a leading AI platform for business transformation, to spearhead a new era of industrial innovation, according to a joint announcement.
The partnership aims to accelerate digital transformation and sustainability across industrial enterprises by merging cutting-edge technologies from both companies.
The collaboration will integrate AVEVA’s four decades of industrial software expertise and its CONNECT intelligence platform with ServiceNow’s AI-driven Operational Technology Management solutions.
This synergy promises to unify teams, digital infrastructures, and data across locations and applications, fostering seamless collaboration and driving productivity.
By combining their strengths within the CONNECT platform, the partnership will enable companies to streamline industrial processes, harness AI and automation for efficient workflows, and leverage analytics to optimise operations, reduce downtime, and boost production.
A stronger partnership
“In today’s rapidly evolving industrial landscape, organisations must focus on AI, automation, innovation, and efficiency to remain competitive while tackling key challenges,” states Bry Dillon, SVP Partners and Commercial Strategy, AVEVA. “Maintaining asset reliability, modernising outdated processes, implementing automated workflows, preserving critical industry knowledge, and equipping the next generation of workers is all essential. This must be managed alongside the transition to sustainable practices while still meeting profitability targets. Companies must adapt quickly to these transformative shifts to enhance productivity, minimise waste, and reduce costs. AVEVA and ServiceNow’s partnership empowers organisations to streamline workflows, automate operations, and improve asset performance and operational efficiency to drive sustainable growth across the industrial enterprise.”
The partnership also addresses critical needs in industrial cybersecurity and operational technology (OT) integration with information technology (IT). “Our collaboration with AVEVA represents a critical advancement in industrial cybersecurity and OT-IT convergence,” adds Neelima Rustagi, VP and GM for Technology Workflow Solutions, ServiceNow. “We deliver end-to-end visibility across assets, processes, and threats by integrating AVEVA’s robust industrial data platform with ServiceNow’s secure and intelligent Operational Technology Management workflows. This joint solution enables real-time anomaly detection, root cause analysis with robust compliance management. It empowers organisations to transition from reactive to proactive operations—enhancing resilience, accelerating decision-making, and aligning with modern industrial transformation goals and AI-driven automation.”
AVEVA, headquartered in Cambridge, UK, is a trusted partner to over 90% of leading industrial enterprises, supporting essential sectors like energy, food, pharmaceuticals, and infrastructure.
Its CONNECT platform, enriched with industrial AI, facilitates collaboration across supply chains and drives sustainable value. ServiceNow’s expertise in AI-driven workflows complements AVEVA’s offerings, creating a robust solution for industries navigating rapid technological and environmental shifts.
AVEVA, ServiceNow Partner to transform industrial operations
